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What is the estimated delivery time?We generally ship the items within 24hrs. Business days exclude public holidays and Sundays. Usually, it takes 4-10 business days. The estimated delivery time also depends on the destination to which you want the order shipped.
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How do I track my order?An email and an SMS with the tracking number will be sent once the order has been dispatched from our warehouse. You can also track your order from the website by clicking "Track Order" at the top right corner.
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What are the washing instructions for T-Shirts?Go through our Wash Care Instruction Page below on every page.
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Payment for the order has been deducted from my account, but no order details have been received?You order details may have not been captured with us. The amount will be refunded to your account in next 5-7 days.
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What payment options do you have?Keeping in mind the health and safety in these times, we accept prepaid orders only to minimize the contact. You can choose to pay by the following options: Credit/Debit Card Payment Net Banking Wallets – PhonePe, Google Pay, PayTM UPI/QR
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How can I cancel my order?You have the option to cancel your order before it is dispatched from our warehouse. To cancel the order: If you have an account: Login to your account Go to manage your order. Cancel the desired order. If you don’t have an account, create an account and follow the steps mentioned above.
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I want to change my delivery address?Before the order is dispatched: Cancel the order on the website and place the order again with the correct address. Contact our customer care team to change the delivery address. By Email: thetshrt@gmail.com By Phone: +91-8799235961 *Delivery address cannot be changed once the product has been dispatched from our warehouse.
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I want to change my product color?Before the order is dispatched, cancel the order on the website and place the order again with the desired product colour. *Product Colour cannot be changed once the product has been dispatched from our warehouse.
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I have lost my invoice copy, what should I do?Contact customer service to help you. Mail us: thetshrt@gmail.com
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What is the quality of fabric used?We use high quality 100% cotton fabric that is soft to feel and comfortable to wear. Pre-shrunk and Bio-washed material will give you perfect fitting and no fade promise. *Kindly, follow our wash care instructions to get best results.
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What sizes do you have?Our sizes run from S to XXL in Adults and 28 to 34 inch in Kids. Please check the size chart on each product page and compare it to our sizes to get the perfect fit.
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Can I avail any Discounts?We have discounts and sales often and we post details on our Facebook and Instagram pages. We also offer discounts to our newsletter subscribers from time to time. You can subscribe by entering your email address at the bottom of this page. We also distribute coupons to our customers from time to time, you can redeem these coupons by entering the coupon code on the Shopping Cart page before checking out with your order.
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Should I use the First Purchase coupon twice?Unfortunately, this coupon is only valid for users who are making their first purchase from our website.
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How do I return my order?Sorry to heard that we can't deliver you what you want. You can send us a return request on WhatsApp or email. Please, go through our Return/Replace & Refund Policy.
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How much time it will take to get my refund back?Usually, It takes less than 24hrs to receive a refund, but sometimes it takes more than that if we found any technical problems. Please, go through our Return/Replace & Refund Policy.
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